Dear Boeing: Customer Service Begins With Customers Who Are Alive To Use Your Product
Boeing needs a clean sweep of its leadership that got the company into this mess; board and management.
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It’s Official: My Latest Business Book On Nearshore Site Selection Is An Amazon Bestseller! THANK YOU
The Bahamas deserves close consideration for specialty & high value BPO and nearshore service delivery site selection, as well as consideration by remote worker professionals, digital nomads, and lifestyle entrepreneurs....
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Two New Books I’ve Edited Have Been Published: Intelligent Automation + Nearshore Site Selection
Though I had a mishap that set me back a few weeks, I want to share 2 of my latest works covering Intelligent Automation & Nearshore site selection!
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One Year Review: Shokz OpenComm UC Bluetooth Headsets Holding Up Well
After a year of constant abuse, Opencomm holds up well after being stuffed in backpacks, suit jackets, and countless airport security bins.
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Hotels.com Destroys Its Loyalty Program, Here’s Where I’m Going Next
Hotels.com might say “well our new program gives you that same flexibility!”—Yeah but you take away 80% of the value, do you think I’m dumb?
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Photographers Are Extremely Disappointed WIth Canon. That Includes Me.
I sincerely hope Canon's policy with its new EOS R series evolves quickly and decisively. Until then, I'm refraining.
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Branding Is Dead, At Least That’s What Ex Saatchi Chairman Kevin Roberts Tells Me In Our Recent Chat
I was fortunate enough to catch up with Kevin Roberts when he was in Colombia for the WOBI World Leadership Forum last month. Kevin is the former Chairman of...
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SoundPEATS Sonic Wireless Earbuds May Be The Best In-Ear Bluetooth Headphones Yet
Most of you know that I am already a fan of Soundpeats Bluetooth headsets, having had several pair of their wired and earbud models. My most recent pair are...
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Under $30 Wireless Bluetooth Earbuds? Dudios! Yes Please!
Most of you know that I am already a fan of Soundpeats Bluetooth headsets, but as Eastern sages remind us, “all things are temporary”—especially headphones. I had two sets...
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The Viva Effect: How A Scrappy 3-Plane Startup Discombobulated The Latin American Airline Sector
I highly recommend this book if you are interested in Colombia, Commercial Aviation (especially the new low-cost model pioneered by Ryanair & Southwest), entrepreneurship—especially outside of the tech/software sector,...
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I feel I finally understand who Rockefeller was
Rockefeller was a complex person, who was amazingly generous and amazingly stingy at the same time. He was in some ways progressive (for his time) and reactionary at the...
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Jordan B. Peterson Offers Wise Advice For Life, But Take It Directly From Him & Avoid The Hijackers
There is nothing remotely controversial in the book, just great observation from a mix of Dr. Peterson's own personal and professional experience as a clinical psychologist in Canada and...
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Short, Profound & Deeply Moving: Man’s Search For Meaning
Dr. Frankl first explains his experiences, and then what he was able to take from them and formulate into an intellectual and therapeutic framework, with many examples from life...
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A Great Introduction To Jung’s Thought, Work & Life
This to my knowledge was the only English-language survey of Jung's work approved by the professor in his lifetime. I am glad I read it, I have a...
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Serengeti Makes Some Of The Best Sunglasses On Earth. Is Their Future In Doubt?
I strongly believe that my consistent usage of Serengeti sunglasses for almost all of my adult life is the reason why in my 50s I need neither reading or...
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Ignore Your Customers And They’ll Go Away
I just finished a great new book by Customer Experience expert Micah Solomon called Ignore Your Customers (And They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer...
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Atlas Ocean Voyages Sets Fall 2020 Caribbean & South American Itineraries
Atlas Ocean Voyages today announced that the Luxe-Adventure Expedition Cruise brand is augmenting its inaugural-year offerings with four new Transatlantic, Caribbean and South America itineraries in October and November 2021.
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DJI Launches Flagship Commercial / Industrial Drone With New Camera Platform
DJI introduces new Matrice 300 RTK and Zenmuse H20 Series drones to extend Airborne Intelligence to a New Generation of Work Ready to Embrace Digitalization and AI
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What might happen to Avianca? Will Copa purchase the Airline?
Avianca's CEO is seeking a government bailout, but that would save primarily foreign investors. What will happen to the airline? Could there be a savior on approach? Would a...
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Necessary Toys: Does the DJI Mavic Air 2 Mean It’s Time To Break Down And Buy A Drone?
Up until now I have resisted drones. I saw them at first as toys. Later I realized that they had practical uses but “weren’t for me.” Now I realize...
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Conrad Cartagena – Colombia FInally Gets A 5-Star Golf Resort
Right before Colombia & most of the rest of the world went into lockdown due to the Coronavirus COVID-19 Pandemic, I had the opportunity to briefly visit the Conrad...
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3+ Great Reads / Listens While You’re Contemplating The Pandemic
Here are a few book recommendations to read or listen to while you have downtime during the Coronavirus pandemic. These are some of my personal favorites that I think...
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10 ways to move business development forward this spring amidst travel cancellations & contagion fears.
My upcoming events just got cancelled, what about yours? Here are some things we can do instead
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The Cali Marriott Is A Sensible Albeit Pricy Business Travel Option
I had the occasion to stay recently at the Marriott in Cali, Colombia. A business hotel popular for events, and the designated hotel for multiple airlines’ staff travel. I...
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JetBlue Enhances Americas Connectivity With New Routes Between NY & Guyana, Guadeloupe, Guatemala City
US Low Cost Carrier (LCC) JetBlue has begun flights between New York's JFK and the French Caribbean island of Guadeloupe. In April, the airline begins flights between JFK and...
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I Flew Ultra Low Cost Carrier Viva Air From Medellín To Cali, Colombia. Here’s How It Went
Viva Air is an option worth considering for Colombian domestic and regional travel.
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The Last Reason To Fly Avianca Just Crashed & Burned
Avianca once had sterling service. But now, suffering from bad credit and embroiled in drama, they seem to be taking out their frustration on customers. They can’t compete on...
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The Rum Renaissance Festival In Miami Continues In Its 12th Year, Honoring The Literal Spirit Of The Caribbean
The 12th annual Miami Rum Renaissance Festival continues the tradition with a two day grand tasting event in Coral Gables on May 15 and 16, 2020 and I hope...
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Soundpeats May Be The Best Bluetooth Headphones You Have Never Heard Of
They were very inexpensive, I thought that there was no way they could be very good. I ordered two pair. I was surprised. They are great. The sound quality...
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Hernando De Soto’s “The Mystery of Capital” Answers Why Markets Seem to Work in Some Places But Not Others
Much of Latin America is essentially where we were 120 or so years ago according to his research. Mr. DeSoto's point is that there is nothing wrong with Capitalism,...
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Loren Moss is the publisher of Cognitive Business News
- GobbleCube, Usecure, Serve First & Others Receive FundingSeveral firms secured funding in the week of June 27 across Enterprise Applications, IT Outsourcing, and Cybersecurity sectors, per Tracxn.
- ITPartners+, Decagon, Gatewatcher & Others Receive FundingSeveral firms including Zama, PMC secured funding from June 20 to June 26 in Enterprise Applications, IT Outsourcing, and Cybersecurity.
- Interview: Shelli Ryan of Ad Hoc Communication Explains Why Artificial Intelligence Without Strategy Is EmptyIn a world where content output is easier than pulling the lever of a slot machine, a real expert is needed to define the strategy for resonant storytelling and messaging.
Loren Moss is the publisher of Finance Colombia
- With World Class Physicians & Facilities, Colombia Continues to Lead as a Destination for Medical Tourism in Latin AmericaProjections estimate foreign patients will contribute $287 million USD/yr to the sector by 2027....
- Colombian Wholesale Food Supply Set Record Highs During May16 of 23 cities saw positive wholesale market growth, with Tibasosa up 67.8%, Manizales 29.2%, and Bogotá 8.4%, despite some declines....
- Bogotá Strengthens Meetings, Incentives, Conventions, and Exhibitions OfferingMICE tourism boosts local economies by attracting corporate and academic visitors, creating jobs & increasing spending....