Category: Technology Platforms

    Disruptive technology for business, government, and institutional environments. RPA, Machine Learning, Artificial Intelligence, and whatever is next!

    27 Aug

    Frank Casale of Choiceworx Explains RPA’s “Broken Bot Syndrome” & What They are Doing About It

    AI powered RPA bot-management firm Choiceworx has been making moves recently. Global technology firm tracker Tracxn has already designated Choiceworx as a Minicorn worth keeping an eye on! Analyst...

    [ read more ]
    04 Apr

    Photographers Are Extremely Disappointed WIth Canon. That Includes Me.

    I sincerely hope Canon's policy with its new EOS R series evolves quickly and decisively. Until then, I'm refraining.

    [ read more ]
    02 Dec

    Renovatio’s Francisco Sanclemente Explains To Me The Inner Workings Of Colombia’s 1st Private Renewable Energy Auction

    Grupo Renovatio launched the first private renewable energy auction in Colombia, perhaps the first in Latin America. CEO Francisco Sanclemente tells me how these work and why they...

    [ read more ]
    27 Oct

    IBM’s New Spinoff Strategy Is Destined For Conflict

    So, IBM is no longer in the PC server business, and hasn’t competed with companies like Cisco in the network hardware space for at least a decade. They still...

    [ read more ]
    03 Oct

    How To Use IoT To Protect & Monitor Every Step Of Your Food Chain For Quality, Efficiency & Safety

    Your food or beverage quality keeps your customers healthy and returning. One mistake, and not only do you lose customers, you may lose lives. Use technology such as IoT,...

    [ read more ]
    03 Oct

    How To Inexpensively Connect Your Cow (or Horse, Pig, Camel, Goat, Sheep, Zoo Animal, etc.) To The Internet With IoT

    Our animal companions, whether pets and hobbies, or ranches, zoos, farms, or natural resources, are more valuable than ever. IoT or the Internet of Things allows us to monitor...

    [ read more ]
    03 Oct

    Has Your Customer Experience Adapted To Our New Remote-First Post-COVID World? Don’t Panic, We Are Here To Help

    In our newly distributed environment, the businesses that are able to remain closest to their customers are thriving, while less agile competition is being left behind. Whether B2B, B2C,...

    [ read more ]
    03 Oct

    Use This Simple 5 Step Cybersecurity Methodology To Protect Your Business, Team, Livelihood & IT Assets

    You know you need to protect your company, systems and data, but you aren't an IT engineer or security guru. How can you get started, or how can you...

    [ read more ]
    03 Oct

    An Easy To Understand Cybersecurity Framework For The Non-Technical Executive: Take 5 Minutes To Review Your Own IT Security!

    Having a firewall and antivirus is no longer enough. Governments, businesses, individuals, even schools and hospitals are falling victim to cyberattacks. Understanding how to protect yourself can be overwhelming,...

    [ read more ]
    03 Oct

    Digital Transformation, Blah Blah Blah…A Buzzword, Or Should You Really Care? Here Is What It Means For Your Organization

    I bet you're already tired of hearing about "Digital Transformation" but have you stopped and actually looked into what it really means? In a few words, here is what...

    [ read more ]
    03 Oct

    This Year More Than Ever, Your Business Must Be Fault Tolerant. How Is Your Disaster Recovery Plan? Let’s Update & Verify It

    Is your business resilient? Is your infrastructure fault tolerant? Do you think it is, or do you KNOW it is? Let's test it, and monitor it. Hackers, malware and...

    [ read more ]
    03 Oct

    Everyone Is Talking About SD-Wan…But What Is It, & Why Is It So Important?

    SD-WAN or Software Defined Wide Area Networks Free large & small businesses alike from traditional vendor-defined architectures, and allow remote workers, branch offices and even enterprise headquarters to build...

    [ read more ]
    03 Oct

    With Almost 300 Direct Vendor Relationships, Our Agnostic Approach Ensures The Best Fit For You

    Because we have a vast network of independent vendor relationships, we can recommend the best fit for you based on your use case, or accompany you in negotiating the...

    [ read more ]
    03 Oct

    How To Retain An IT Consultant WIthout Being Ripped Off

    These days it seems everyone's an expert. How do I avoid either getting low-cost or free but useless advice from a salesman disguised as an advisor? How can I...

    [ read more ]
    03 Oct

    Here Are 5 Best Ways To Deploy IoT In Manufacturing Today – And How To Get Help

    IoT is no longer the future, it has arrived and is established. If you haven't already securely integrated it into your manufacturing and production operations, you are falling behind...

    [ read more ]
    03 Oct

    UCaaS or Cloud Unified Communications Is More Important Than Ever As We Move To Telework – Here’s What You Need To Know

    UCaaS refers to a phone system that uses Voice over Internet Protocol to provide a Cloud based phone system for businesses. Often this service is provided by a network...

    [ read more ]
    03 Oct

    Remote Worker Enablement Is No Longer Optional. Now There Is Help

    Here are 6 steps you can take now to move quickly and painlessly to a distributed work environment. For unbiased no-sales-pitch help, get in touch with my team and...

    [ read more ]
    20 May

    Is Your IT Team Configuring & Deploying Hundreds (Or Thousands) Of Laptops? You Are Probably Doing Telework All Wrong

    With virtualized desktops, also known as Desktop-as-a-Service, employers can spool up or eliminate thousands of virtual PCs, including extremely high performance workstations for graphics, analytics or science—or very inexpensive...

    [ read more ]
    17 May

    DJI Launches Flagship Commercial / Industrial Drone With New Camera Platform

    DJI introduces new Matrice 300 RTK and Zenmuse H20 Series drones to extend Airborne Intelligence to a New Generation of Work Ready to Embrace Digitalization and AI

    [ read more ]
    02 May

    Free Consultation For Cloud Telephony & Unified Communications Options

    As an independent analyst, I am able to provide balanced, unbiased guidance on both the existing platforms available and your particular needs. Contact me directly to discuss, there is...

    [ read more ]
    01 Mar

    Should You Choose a Cloud-Based Phone System for Your Business?

    As an independent analyst, I would be glad to share my insights with you, and provide any appropriate guidance regarding choosing the most appropriate unified communications system for your...

    [ read more ]
    01 Feb

    5 Ways Unified Communications Can Improve Your Customer Service

    As an independent analyst, I would be glad to share my insights with you, and provide any appropriate guidance regarding the selection and installation of a cloud based unified...

    [ read more ]
    27 Jan

    Updated Industry Research Calendar Released: 2020-2021

    Research analyst & publisher Loren Moss has released his calendar on upcoming public research through 2020 & 2021.

    [ read more ]
    23 Jan

    Bid Opportunity: National Electric Utility Needs Contact Center WFM / Quality Management System

    The electric utility in the Caribbean island country of St. Lucia is seeking to acquire and implement a Workforce Management and Advanced Quality Management system to integrate with their...

    [ read more ]
    16 Jan

    Join Me At This Year’s Enterprise Connect in Orlando

    When the Enterprise Connect Exhibit Hall opens its doors on March 30, attendees will have the chance to see the latest and greatest products from UC and collaboration industry players big...

    [ read more ]
    09 Jan

    CRISPR & Customer Experience; or AI & “Food For Thought” (turnips, no doubt!)

    What if using your genetic profile and CRISPR, a vendor could engineer a new fruit to be uniquely delicious for your taste buds?

    [ read more ]
    06 Jan

    Outsourcing Institute’s Frank Casale Talks About Why He Finds Medellín Ideal For Nearshore RPA & AI Delivery

    Frank Casale, founder of the Outsourcing Institute, IRPA-AI and now the Digital Americas Pipeline Initiative shares with me why he chose Medellín for this new venture.

    [ read more ]
    06 Jan

    Implementing Effective Platforms for New Payment Method Inclusion

    I was the chairman of IQPC's 2015 Payment Methods Latam Summit in Miami where I presented this keynote session on Creating New Channels for Customer Attendance, and Implementing Effective...

    [ read more ]
    06 Jan

    Shortlisting Your Biometrics Vendors

    I was the conference chair and gave this presentation along with one other (Takeaways from Biometrics Implementation for Financial Services in Latin America) at the 2016 Biometrics in Banking...

    [ read more ]
    06 Jan

    Takeaways from Biometrics Implementation for Financial Services In Latin America

    I was the conference chair and gave this presentation along with one other (Shortlisting Your Vendors) at the 2016 Biometrics in Banking & Financial Services symposium in New York.

    [ read more ]