Category: Thought Leaders

My conversations with some of the leading thinkers, experts, authorities & intellectuals on the planet.

21 May

Banning Highly Skilled & Professional Immigrants Makes You Dumber – Cato Institute

The Trump Administration is reportedly working on an executive order to ban the issuance of new H-1B visas. His order is expected to be issued before the end of this month....

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20 May

Ignore Your Customers And They’ll Go Away

I just finished a great new book by Customer Experience expert Micah Solomon called Ignore Your Customers (And They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer...

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22 Apr

Deloitte’s Shay Eliaz Tells Me How The World Can Improve Food Security & Boost Agribusiness

There’s an increasing trend toward urbanization, and that means there’s even more pressure on the food system because habits change and you eat more as you move into the...

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18 Apr

AI, Blockchain, Cryptocurrencies: A Conversation Between Paypal’s Sri Shivananda & Loren Moss

Loren Moss was able to sit down for a conversation with PayPal CTO Sri Shivananda, where Shivananda sheds light on where PayPal stands with regards to Artificial Intelligence, blockchain,...

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28 Mar

Deloitte’s Duleesha Kulasooriya Tells Me How The Orange Economy Can Be A Force For Social Inclusion.

Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to...

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26 Mar

Avasant’s Anupam Govil Provides Critical Insight & Guidance For Both BPOs and Their Clients In The Face Of The Coronavirus COVID-19 Pandemic

The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.

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18 Mar

Will The Rush To Telework Lead To The Irreversible Rise Of Branded Real Estate?

What is Branded Real Estate? I caught up with the country’s leading expert on the phenomenon and principal of the Luft research consultancy Luke Bujarski to discuss its impact,...

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12 Mar

Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic

Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some...

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20 Jan

Interview: Ram Charan Explains To Me How A Future-Back Approach Leads To The Attacker’s Advantage

Ram shared his insights with me on several topics, from how Colombia can make the quantum leap from a resource based economy to a knowledge based economy, to digital...

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06 Jan

Outsourcing Institute’s Frank Casale Talks About Why He Finds Medellín Ideal For Nearshore RPA & AI Delivery

Frank Casale, founder of the Outsourcing Institute, IRPA-AI and now the Digital Americas Pipeline Initiative shares with me why he chose Medellín for this new venture.

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30 Dec

Branding Is Dead, At Least That’s What Ex Saatchi Chairman Kevin Roberts Tells Me In Our Recent Chat

I was fortunate enough to catch up with Kevin Roberts when he was in Colombia for the WOBI World Leadership Forum last month. Kevin is the former Chairman of...

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05 Dec

Retired McKinsey & BCG Partner Bill Matassoni’s Memoir is an Insightful, Entertaining Read

Loren Moss just finished the recently released  “Marketing Saves The World by Bill Matassoni, a retired executive who made partner at both McKinsey Consulting and Boston Consulting Group (BCG).

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