Tag: coronavirus

    27 Jun

    Tecnoglass CFO Santiago Giraldo Discusses The Company’s Successful Strategy & Plans For Growth

    Not only was Tecnoglass able to overcome the COVID related challenges throughout the year, it kept its employees on payroll during a temporary government mandated shutdown, and took extra...

    [ read more ]
    26 Mar

    Avasant’s Anupam Govil Provides Critical Insight & Guidance For Both BPOs and Their Clients In The Face Of The Coronavirus COVID-19 Pandemic

    The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.

    [ read more ]
    18 Mar

    Will The Rush To Telework Lead To The Irreversible Rise Of Branded Real Estate?

    What is Branded Real Estate? I caught up with the country’s leading expert on the phenomenon and principal of the Luft research consultancy Luke Bujarski to discuss its impact,...

    [ read more ]
    12 Mar

    Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic

    Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some...

    [ read more ]
    24 Dec

    Merry Christmas, Thank You, & 5 Predictions for 2021

    Stay safe. Wash your hands and wear your face mask in public for now. I appreciate my friends and colleagues, so let’s figure out how to do great things...

    [ read more ]
    03 Oct

    Has Your Customer Experience Adapted To Our New Remote-First Post-COVID World? Don’t Panic, We Are Here To Help

    In our newly distributed environment, the businesses that are able to remain closest to their customers are thriving, while less agile competition is being left behind. Whether B2B, B2C,...

    [ read more ]
    01 Sep

    Santiago Giraldo, CFO of Tecnoglass (NASDAQ: TGLS) On Why They Are Breaking Records In 2020 Despite The Pandemic

    Loren Moss was able to speak with Tecnoglass (NASDAQ:TGLS) CFO Santiago Giraldo to understand the manufacturer's extraordinary first half of 2020, how it is navigating the pandemic, and what...

    [ read more ]
    21 Aug

    Colombia Risk Analysis Discusses Ivan Duque’s Presidency With Loren Moss: What Will The 2nd Half Bring?

    The report’s co-author Cameron Wilson took time to speak with Loren Moss about the many points covered by the report, including what to expect in the second half of...

    [ read more ]
    24 Jul

    When Doors Must Stay Open – A Nearshore COVID-19 Success Story

    Many of us have the luxury of telework, but it isn't appropriate for every situation. Altia Smart Cities in Honduras is a success story of navigating the COVID-19 pandemic...

    [ read more ]
    21 May

    Banning Highly Skilled & Professional Immigrants Makes You Dumber – Cato Institute

    The Trump Administration is reportedly working on an executive order to ban the issuance of new H-1B visas. His order is expected to be issued before the end of this month....

    [ read more ]
    20 May

    Telework Disrupts Location Strategy for Investment Promotion Agencies

    What if your investment promotion agency and location can attract these people who can work literally anywhere—and I don’t mean only contact center workers from the next island over—but...

    [ read more ]
    30 Apr

    What might happen to Avianca? Will Copa purchase the Airline?

    Avianca's CEO is seeking a government bailout, but that would save primarily foreign investors. What will happen to the airline? Could there be a savior on approach? Would a...

    [ read more ]
    22 Apr

    Conrad Cartagena – Colombia FInally Gets A 5-Star Golf Resort

    Right before Colombia & most of the rest of the world went into lockdown due to the Coronavirus COVID-19 Pandemic, I had the opportunity to briefly visit the Conrad...

    [ read more ]
    06 Apr

    As A Leader, Here Are 5 Things You May Want To Be Doing Right Now

    You have a duty to protect your business. Your employees, their families, and your other stakeholders from clients and customers to shareholders are counting on you in multiple ways....

    [ read more ]
    29 Mar

    Danger: Deep Rationalization Is Coming To Customer Contact, BPO & Global Delivery

    Remember that game of ‘musical chairs?” Well that’s exactly what’s about to happen as top BPO & CX providers separate themselves from weaker competitors who fail to adapt to...

    [ read more ]
    27 Mar

    3+ Great Reads / Listens While You’re Contemplating The Pandemic

    Here are a few book recommendations to read or listen to while you have downtime during the Coronavirus pandemic. These are some of my personal favorites that I think...

    [ read more ]
    12 Mar

    10 ways to move business development forward this spring amidst travel cancellations & contagion fears.

    My upcoming events just got cancelled, what about yours? Here are some things we can do instead

    [ read more ]
    08 Feb

    I Flew Ultra Low Cost Carrier Viva Air From Medellín To Cali, Colombia. Here’s How It Went

    Viva Air is an option worth considering for Colombian domestic and regional travel.

    [ read more ]