Tag: colombia

23 Oct

Roundtable of Outsourcing Heavyweights Discuss Rwanda’s Prospects As A GBS Hub For CX & IT

Rwanda as a global business services destination? Maybe so! Loren Moss moderates a discussion by GBS / Outsourcing luminaries after a visit to Kigali.

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05 Oct

Alorica Tells Me Culture Is Key To The Success Of It’s Cali-Anchored Colombia Operations

I was glad to have a small part in Alorica's choice of Cali to launch their Colombian operations. I finally got to visit to see how things were going.

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05 Oct

Beatriz Viveros Says Respect & Location Strategy Key To Success Of TaskUs Cali, Colombia Contact Center

Customer Experience outsourcer TaskUs recently selected Cali, Colombia over several other potential locations for its new hybrid contact center, operating 24 hours a day, 7 days a week. The...

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12 Jun

Indotel’s Julissa Cruz Is Spearheading The Dominican Republic’s Telecommunications Leadership

Indotel's Julissa Cruz shares with Loren Moss how she is working to raise The Dominican Republic's Level of IT Competitiveness

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04 Dec

Interview: Ram Charan Explains To Me How A Future-Back Approach Leads To The Attacker’s Advantage

Ram shared his insights with me on several topics, from how Colombia can make the quantum leap from a resource based economy to a knowledge based economy, to digital...

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28 Nov

Deloitte’s Duleesha Kulasooriya Tells Me How The Orange Economy Can Be A Force For Social Inclusion.

Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to...

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27 Aug

Frank Casale of Choiceworx Explains RPA’s “Broken Bot Syndrome” & What They are Doing About It

AI powered RPA bot-management firm Choiceworx has been making moves recently. Global technology firm tracker Tracxn has already designated Choiceworx as a Minicorn worth keeping an eye on! Analyst...

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28 Jul

Two New Books I’ve Edited Have Been Published: Intelligent Automation + Nearshore Site Selection

Though I had a mishap that set me back a few weeks, I want to share 2 of my latest works covering Intelligent Automation & Nearshore site selection!

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27 Jun

The Reason Foundation’s Daniel Raisbeck Tells Me What Peru’s Election Says About Economic Liberty In Latin America

What can observers take from events in Peru? And what takeaways are relevant for economic and civil liberty more broadly in the Americas? Daniel Raisbeck shares some prescient...

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27 Jun

Antioquia Colombia’s Secretary of Economic Development Talks Regional Growth & Foreign Investment With Me

Antioquia's new secretary of economic development has obviously done her homework, and has a lot to say on the goals she and the governor's administration has for the area....

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27 Jun

Tecnoglass CFO Santiago Giraldo Discusses The Company’s Successful Strategy & Plans For Growth

Not only was Tecnoglass able to overcome the COVID related challenges throughout the year, it kept its employees on payroll during a temporary government mandated shutdown, and took extra...

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27 Jun

Medellín City Councilman Daniel Carvalho Talks To Me About The EPM Crisis, Medellín Governance & Colombia Unrest

City council member Daniel Carvalho has said enough is enough, and that the mayor’s mismanagement is putting Colombia’s second largest enterprise and Medellín’s single largest municipal revenue source at...

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26 Mar

Avasant’s Anupam Govil Provides Critical Insight & Guidance For Both BPOs and Their Clients In The Face Of The Coronavirus COVID-19 Pandemic

The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.

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18 Mar

Will The Rush To Telework Lead To The Irreversible Rise Of Branded Real Estate?

What is Branded Real Estate? I caught up with the country’s leading expert on the phenomenon and principal of the Luft research consultancy Luke Bujarski to discuss its impact,...

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12 Mar

Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic

Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some...

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02 Dec

Renovatio’s Francisco Sanclemente Explains To Me The Inner Workings Of Colombia’s 1st Private Renewable Energy Auction

Grupo Renovatio launched the first private renewable energy auction in Colombia, perhaps the first in Latin America. CEO Francisco Sanclemente tells me how these work and why they...

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04 Nov

Tecnoglass CFO Santiago Giraldo Talks With Me About The Company’s New $300 Million USD Credit Facility + Land Deal For New Factory

Tecnoglass (NASDAQ: TGLS), the Barranquilla based manufacturer of architectural glass and aluminum products just closed on a $300 million USD credit facility from a syndicate of banks. The new...

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03 Oct

How To Inexpensively Connect Your Cow (or Horse, Pig, Camel, Goat, Sheep, Zoo Animal, etc.) To The Internet With IoT

Our animal companions, whether pets and hobbies, or ranches, zoos, farms, or natural resources, are more valuable than ever. IoT or the Internet of Things allows us to monitor...

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02 Oct

The Viva Effect: How A Scrappy 3-Plane Startup Discombobulated The Latin American Airline Sector

I highly recommend this book if you are interested in Colombia, Commercial Aviation (especially the new low-cost model pioneered by Ryanair & Southwest), entrepreneurship—especially outside of the tech/software sector,...

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01 Sep

Santiago Giraldo, CFO of Tecnoglass (NASDAQ: TGLS) On Why They Are Breaking Records In 2020 Despite The Pandemic

Loren Moss was able to speak with Tecnoglass (NASDAQ:TGLS) CFO Santiago Giraldo to understand the manufacturer's extraordinary first half of 2020, how it is navigating the pandemic, and what...

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21 Aug

Colombia Risk Analysis Discusses Ivan Duque’s Presidency With Loren Moss: What Will The 2nd Half Bring?

The report’s co-author Cameron Wilson took time to speak with Loren Moss about the many points covered by the report, including what to expect in the second half of...

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20 Aug

CINTEL’s Ericc Sanchez Discusses Andicom’s New X-Tech Format With Loren Moss

Loren Moss spoke with CIntel’s Ericc Sanchez Castillo about the unique format of this year’s ANDICOM and the added features enabled by the virtual format.

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24 Jul

When Doors Must Stay Open – A Nearshore COVID-19 Success Story

Many of us have the luxury of telework, but it isn't appropriate for every situation. Altia Smart Cities in Honduras is a success story of navigating the COVID-19 pandemic...

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07 Jun

Why Executive Roundtables – In Person or Virtual – Are A Far Superior Alternative To Webinars

It is important that these roundtables are interactive, centered around an exchange of ideas among those present and are not slide shows or webinars (have you ever dialed into...

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27 May

Cognizant Had A Big, Embarrassing Fail On Security. Are You Next?

Cognizant, the global BPO that claims to offer “Digital Engineering” and “Digital Strategy” has suffered customer data loss and operational impairment due to ransomware infections.

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17 May

DJI Launches Flagship Commercial / Industrial Drone With New Camera Platform

DJI introduces new Matrice 300 RTK and Zenmuse H20 Series drones to extend Airborne Intelligence to a New Generation of Work Ready to Embrace Digitalization and AI

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30 Apr

What might happen to Avianca? Will Copa purchase the Airline?

Avianca's CEO is seeking a government bailout, but that would save primarily foreign investors. What will happen to the airline? Could there be a savior on approach? Would a...

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22 Apr

Conrad Cartagena – Colombia FInally Gets A 5-Star Golf Resort

Right before Colombia & most of the rest of the world went into lockdown due to the Coronavirus COVID-19 Pandemic, I had the opportunity to briefly visit the Conrad...

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09 Feb

The Cali Marriott Is A Sensible Albeit Pricy Business Travel Option

I had the occasion to stay recently at the Marriott in Cali, Colombia. A business hotel popular for events, and the designated hotel for multiple airlines’ staff travel. I...

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09 Feb

JetBlue Enhances Americas Connectivity With New Routes Between NY & Guyana, Guadeloupe, Guatemala City

US Low Cost Carrier (LCC) JetBlue has begun flights between New York's JFK and the French Caribbean island of Guadeloupe. In April, the airline begins flights between JFK and...

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