Beatriz Viveros Says Respect & Location Strategy Key To Success Of TaskUs Cali, Colombia Contact Center
Customer Experience outsourcer TaskUs recently selected Cali, Colombia over several other potential locations for its new hybrid contact center, operating 24 hours a day, 7 days a week. The...
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Mariano Castaños Explains The Strategy Behind Konecta’s Comdata Acquisition
Konecta's LatAm CEO Mariano Castaños discusses the BPO's Comdata acquisitions and growth strategy.
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Indotel’s Julissa Cruz Is Spearheading The Dominican Republic’s Telecommunications Leadership
Indotel's Julissa Cruz shares with Loren Moss how she is working to raise The Dominican Republic's Level of IT Competitiveness
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Deloitte’s Duleesha Kulasooriya Tells Me How The Orange Economy Can Be A Force For Social Inclusion.
Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to...
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The Reason Foundation’s Daniel Raisbeck Tells Me What Peru’s Election Says About Economic Liberty In Latin America
What can observers take from events in Peru? And what takeaways are relevant for economic and civil liberty more broadly in the Americas? Daniel Raisbeck shares some prescient...
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Tecnoglass CFO Santiago Giraldo Discusses The Company’s Successful Strategy & Plans For Growth
Not only was Tecnoglass able to overcome the COVID related challenges throughout the year, it kept its employees on payroll during a temporary government mandated shutdown, and took extra...
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Avasant’s Anupam Govil Provides Critical Insight & Guidance For Both BPOs and Their Clients In The Face Of The Coronavirus COVID-19 Pandemic
The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.
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Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic
Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some...
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Renovatio’s Francisco Sanclemente Explains To Me The Inner Workings Of Colombia’s 1st Private Renewable Energy Auction
Grupo Renovatio launched the first private renewable energy auction in Colombia, perhaps the first in Latin America. CEO Francisco Sanclemente tells me how these work and why they...
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Colombia Risk Analysis Discusses Ivan Duque’s Presidency With Loren Moss: What Will The 2nd Half Bring?
The report’s co-author Cameron Wilson took time to speak with Loren Moss about the many points covered by the report, including what to expect in the second half of...
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Sociopolitical Factors in The Development & Renovation of Hydroelectric Plants
Hydroelectric energy has gone from being the epitome of renewable energy to having a somewhat tarnished reputation. This isn’t because there is anything wrong with the method of generating...
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Join me to discuss socio-political factors in the development and renovation of hydroelectric plants
Join me in my upcoming webinar to discuss hydroelectric power investment opportunities in Latin America.
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Updated Industry Research Calendar Released: 2020-2021
Research analyst & publisher Loren Moss has released his calendar on upcoming public research through 2020 & 2021.
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Seedstars Shines A Much-Needed Spotlight on Emerging Markets At Seedstars Summit In Lausanne, Switzerland
The 7th edition of the Seedstars Summit event, Seedstars 2020 will occur in Lausanne, Switzerland from March 30 to April 3rd, 2020.
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How to Fight Fraud in Emerging Payment Methods Without Frustrating Your Customers
I was the chairman of IQPC's 2015 Payment Methods Latam Summit in Miami where I presented this workshop on How to Fight Fraud in Emerging Payment Methods Without Frustrating...
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Implementing Effective Platforms for New Payment Method Inclusion
I was the chairman of IQPC's 2015 Payment Methods Latam Summit in Miami where I presented this keynote session on Creating New Channels for Customer Attendance, and Implementing Effective...
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Research Report: Comparison of Investment Incentives, Mexico, Colombia, US Southern States
This is a report my team and I were commissioned to research and present comparing the corporate benefits and investment incentives offered by governments through their IPAs
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Takeaways from Biometrics Implementation for Financial Services In Latin America
I was the conference chair and gave this presentation along with one other (Shortlisting Your Vendors) at the 2016 Biometrics in Banking & Financial Services symposium in New York.
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Trinidad & Tobago Breaks Through Into Top Tier of Global Services Destinations
I prepared this special report for the Trinidad & Tobago International Financial Centre, Trinidad & Tobago's Investment Promotion Agency (IPA) for the financial sector.
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Considering doing business in Latin America or the Caribbean?
Leverage the expertise & on-the-ground experience of Loren Moss to ensure a successful mission! The publisher of Finance Colombia, Finance TnT and other business journals, Loren Moss, backed by...
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Latin America’s Role in Driving Americas-Centric Outsourcing & U.S. Competitiveness
This is a presentation I researched, prepared & gave in 2013 for Connecticut-based research firm Nearshore Americas at an IBM event covering recent political and market developments and their...
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Loren Moss is the publisher of Cognitive Business News
- ANDICOM, Colombia’s Most Important IT Industry Event Begins Tomorrow In Cartagena With Themes Of AI, 5G And ConnectivityThe event, running from September 4 to 6, is expected to attract around 6,000 participants.
- Ryan Strategic Advisory Releases Report Analyzing The Caribbean And Latin America For Nearshore OutsourcingThe report utilizes data from the 2024 Front Office CX Omnibus Survey, along with insights gathered from interviews with industry professionals and secondary sources.
- Justice Dept: Leader of International Malvertising and Ransomware Schemes Extradited from Poland to Face Cybercrime ChargesFor years, the conspirators tricked advertising companies into delivering their malvertising campaigns by using dozens of online personas and fictitious entities to pose as legitimate advertising companies.
Loren Moss is the publisher of Finance Colombia
- ANDICOM, Colombia’s Most Important IT Industry Event Begins Today In Cartagena With Themes Of AI, 5G And ConnectivityThe event, running from September 4 to 6, is expected to attract around 6,000 participants....
- Medellín’s 18th Annual Book & Culture Festival to Feature International Writers, Literary Agents, Editors and Literary ActivitiesThe event is supported by a public investment of $9 billion pesos from the Medellín city government, which aims to promote literacy, writing, and oral traditions across the city’s 16 districts and five townships....
- Colombia’s Financial Regulator Enacts Measures To Streamline & Modernize Access To Capital Markets In ColombiaColombia's SFC aims to attract a broader range of investors and support the market's overall growth....