Alorica Tells Me Culture Is Key To The Success Of It’s Cali-Anchored Colombia Operations
I was glad to have a small part in Alorica's choice of Cali to launch their Colombian operations. I finally got to visit to see how things were going.
[ read more ]Beatriz Viveros Says Respect & Location Strategy Key To Success Of TaskUs Cali, Colombia Contact Center
Customer Experience outsourcer TaskUs recently selected Cali, Colombia over several other potential locations for its new hybrid contact center, operating 24 hours a day, 7 days a week. The...
[ read more ]Mariano Castaños Explains The Strategy Behind Konecta’s Comdata Acquisition
Konecta's LatAm CEO Mariano Castaños discusses the BPO's Comdata acquisitions and growth strategy.
[ read more ]Banning Highly Skilled & Professional Immigrants Makes You Dumber – Cato Institute
The Trump Administration is reportedly working on an executive order to ban the issuance of new H-1B visas. His order is expected to be issued before the end of this month....
[ read more ]Foreign Investors: I Bet You Are Probably Overlooking These 6 Colombian Cities…At Your Own Peril
Colombia’s economy continues to grow, and the country attracts more foreign direct investment every year. Just this October, over a billion US dollars in FDI was announced at investment...
[ read more ]Jamaica: It’s Not Just Beaches And Bauxite Anymore, But A Customer Contact Center & BPO Success Story
Jamaica is making a dedicated effort to grow a domestic knowledge economy.
[ read more ]Finance, Payments, Accounting: Don’t Choose Your Next Site Before Visiting Trinidad & Tobago
Trinidad and Tobago has invested in ensuring that the quality of its primary and university education is world class. This has resulted in the highest Human Development rating of...
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