Aiswariya Chidambaram Explains How Digital Transformation Is Revolutionizing Clinical Trials For Pharma & Life Sciences
I had an in-depth discussion with long-time collaborator life-science luminary Aiswariya Chidambaram.
[ read more ]Security Firm Check Point Confirms Russian Interference Threatens US Presidential Elections: Here Are Measures Voters Should Take
Five days away from the US elections, voters everywhere should understand what cyber security experts call “meme warfare”, and how it could influence the upcoming US election.
[ read more ]Caninex Go-To-Market Packages Are Designed With Business Development & Investment Value Generation In Mind
Our Caninex go-to-market packages are designed to bring your offering to the world, with business development & investment value generation in mind. For our Felinex packages designed to bring...
[ read more ]The Evolution of The North American Consumer – CX Outsourcers Mindshare
I gave this presentation at the 2018 CxOutsourcers Mindshare Group & Flagship Event in Las Vegas. What fundamental changes in the North American consumer are most important to the...
[ read more ]Customer-Centricity Is No Longer Just For The Customer
Customer-Centricity has implications for IT, BPO, and internal organizational processes, not just customer support and CCO
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