Avasant’s Anupam Govil Provides Critical Insight & Guidance For Both BPOs and Their Clients In The Face Of The Coronavirus COVID-19 Pandemic
The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.
[ read more ]Will The Rush To Telework Lead To The Irreversible Rise Of Branded Real Estate?
What is Branded Real Estate? I caught up with the country’s leading expert on the phenomenon and principal of the Luft research consultancy Luke Bujarski to discuss its impact,...
[ read more ]Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic
Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some...
[ read more ]Merry Christmas, Thank You, & 5 Predictions for 2021
Stay safe. Wash your hands and wear your face mask in public for now. I appreciate my friends and colleagues, so let’s figure out how to do great things...
[ read more ]Everyone Is Talking About SD-Wan…But What Is It, & Why Is It So Important?
SD-WAN or Software Defined Wide Area Networks Free large & small businesses alike from traditional vendor-defined architectures, and allow remote workers, branch offices and even enterprise headquarters to build...
[ read more ]UCaaS or Cloud Unified Communications Is More Important Than Ever As We Move To Telework – Here’s What You Need To Know
UCaaS refers to a phone system that uses Voice over Internet Protocol to provide a Cloud based phone system for businesses. Often this service is provided by a network...
[ read more ]Remote Worker Enablement Is No Longer Optional. Now There Is Help
Here are 6 steps you can take now to move quickly and painlessly to a distributed work environment. For unbiased no-sales-pitch help, get in touch with my team and...
[ read more ]When Doors Must Stay Open – A Nearshore COVID-19 Success Story
Many of us have the luxury of telework, but it isn't appropriate for every situation. Altia Smart Cities in Honduras is a success story of navigating the COVID-19 pandemic...
[ read more ]Is Your IT Team Configuring & Deploying Hundreds (Or Thousands) Of Laptops? You Are Probably Doing Telework All Wrong
With virtualized desktops, also known as Desktop-as-a-Service, employers can spool up or eliminate thousands of virtual PCs, including extremely high performance workstations for graphics, analytics or science—or very inexpensive...
[ read more ]Telework Disrupts Location Strategy for Investment Promotion Agencies
What if your investment promotion agency and location can attract these people who can work literally anywhere—and I don’t mean only contact center workers from the next island over—but...
[ read more ]Should You Choose a Cloud-Based Phone System for Your Business?
As an independent analyst, I would be glad to share my insights with you, and provide any appropriate guidance regarding choosing the most appropriate unified communications system for your...
[ read more ]5 Ways Unified Communications Can Improve Your Customer Service
As an independent analyst, I would be glad to share my insights with you, and provide any appropriate guidance regarding the selection and installation of a cloud based unified...
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