Tag: lcv

    06 Jan

    The Evolution of The North American Consumer – CX Outsourcers Mindshare

    I gave this presentation at the 2018 CxOutsourcers Mindshare Group & Flagship Event in Las Vegas. What fundamental changes in the North American consumer are most important to the...

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    06 Jan

    How to Fight Fraud in Emerging Payment Methods Without Frustrating Your Customers

    I was the chairman of IQPC's 2015 Payment Methods Latam Summit in Miami where I presented this workshop on How to Fight Fraud in Emerging Payment Methods Without Frustrating...

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    06 Jan

    Implementing Effective Platforms for New Payment Method Inclusion

    I was the chairman of IQPC's 2015 Payment Methods Latam Summit in Miami where I presented this keynote session on Creating New Channels for Customer Attendance, and Implementing Effective...

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