20 May
Ignore Your Customers And They’ll Go Away
I just finished a great new book by Customer Experience expert Micah Solomon called Ignore Your Customers (And They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer...
[ read more ] 27 Mar
3+ Great Reads / Listens While You’re Contemplating The Pandemic
Here are a few book recommendations to read or listen to while you have downtime during the Coronavirus pandemic. These are some of my personal favorites that I think...
[ read more ] 05 Dec
Retired McKinsey & BCG Partner Bill Matassoni’s Memoir is an Insightful, Entertaining Read
Loren Moss just finished the recently released “Marketing Saves The World by Bill Matassoni, a retired executive who made partner at both McKinsey Consulting and Boston Consulting Group (BCG).
[ read more ] 17 Aug
Why the CIO should care about the IBM-Apple Computer Linkup
Last month, computer scions Apple & IBM announced a collaboration to develop and market over 100 mobile applications to run on Apple’s iOS operating system, and providing business solutions...
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