Indotel’s Julissa Cruz Is Spearheading The Dominican Republic’s Telecommunications Leadership
Indotel's Julissa Cruz shares with Loren Moss how she is working to raise The Dominican Republic's Level of IT Competitiveness
[ read more ]Deloitte’s Duleesha Kulasooriya Tells Me How The Orange Economy Can Be A Force For Social Inclusion.
Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to...
[ read more ]Avasant’s Anupam Govil Provides Critical Insight & Guidance For Both BPOs and Their Clients In The Face Of The Coronavirus COVID-19 Pandemic
The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.
[ read more ]AI, Blockchain, Cryptocurrencies: A Conversation Between Paypal’s Sri Shivananda & Loren Moss
Loren Moss was able to sit down for a conversation with PayPal CTO Sri Shivananda, where Shivananda sheds light on where PayPal stands with regards to Artificial Intelligence, blockchain,...
[ read more ]The Donald & The Ayatollahs — My Analysis of The Current US-Iran Conflict & its Ramifications
Donald Trump just blew up Iran’s General Qasem Soleimani. “And then what happens?” Who wins and who loses? Here's my analysis at this point in time.
[ read more ]Trinidad & Tobago Breaks Through Into Top Tier of Global Services Destinations
I prepared this special report for the Trinidad & Tobago International Financial Centre, Trinidad & Tobago's Investment Promotion Agency (IPA) for the financial sector.
[ read more ]Mexico’s Innovative Hybrid Virtual Captive Business Model
This is a paper I wrote in 2014 for research firm Nearshore Americas discussing Mexico's innovative "Hybrid Virtual Captive" business model, instituted to attract Asian outsourcing firms to set...
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