Tag: customer service

20 May

Ignore Your Customers And They’ll Go Away

I just finished a great new book by Customer Experience expert Micah Solomon called Ignore Your Customers (And They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer...

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08 Feb

I Flew Ultra Low Cost Carrier Viva Air From Medellín To Cali, Colombia. Here’s How It Went

Viva Air is an option worth considering for Colombian domestic and regional travel.

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27 Jan

Updated Industry Research Calendar Released: 2020-2021

Research analyst & publisher Loren Moss has released his calendar on upcoming public research through 2020 & 2021.

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