Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic
Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some...
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What might happen to Avianca? Will Copa purchase the Airline?
Avianca's CEO is seeking a government bailout, but that would save primarily foreign investors. What will happen to the airline? Could there be a savior on approach? Would a...
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As A Leader, Here Are 5 Things You May Want To Be Doing Right Now
You have a duty to protect your business. Your employees, their families, and your other stakeholders from clients and customers to shareholders are counting on you in multiple ways....
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Danger: Deep Rationalization Is Coming To Customer Contact, BPO & Global Delivery
Remember that game of ‘musical chairs?” Well that’s exactly what’s about to happen as top BPO & CX providers separate themselves from weaker competitors who fail to adapt to...
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10 ways to move business development forward this spring amidst travel cancellations & contagion fears.
My upcoming events just got cancelled, what about yours? Here are some things we can do instead
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Loren Moss is the publisher of Cognitive Business News
- Are We Focusing on Cost-Cutting at the Expense of CX Quality?2024 saw budget cuts in customer support, prioritizing cost over quality, risking long-term consumer loyalty.
- Tracxn Deals of the Week for February 14: Sanas, Imperia, Dream and Others Receive FundingTracxn highlights notable deals in enterprise applications, employment innovation, IT outsourcing, BPO services, and cybersecurity.
- Tracxn Deals of the Week for February 7: Suger, Glim, Tines & Others Receive FundingThese notable Tracxn deals in enterprise apps, employment innovation, IT outsourcing, and cybersecurity.
Loren Moss is the publisher of Finance Colombia
- Papá Pitufo’s Extradition Advances Amid Corruption Scandal Tied to Petro’s CampaignColombian smuggler Diego Marín, linked to Petro’s 2022 campaign, awaits extradition from Portugal as corruption investigations unfold....
- Outcrop Silver & Gold Corporation Announces Major Expansion of La Ye Vein System at Santa Ana ProjectLa Ye vein shows potential for significant resource growth at Santa Ana....
- Libero Copper Completes Bridge at Mocoa Porphyry Copper-Molybdenum Project in ColombiaThe Montclar Bridge, 60m long and 2.5m wide, safely crosses the Mocoa River, reducing costs by eliminating helicopter support....