18 May
Can A Simple Stapler Lead To A Happier Life?
Well, maybe if it is this one. I purchased this Swingline Optima 40 not expecting much, just a good solid stapler. The last couple of staplers I purchased, cheaper...
[ read more ]- Posted by Loren Moss
- on Along The Way, Tools
- 0 comment
Welcome to the site of Loren Moss: Analyst, Editor, Researcher
Loren Moss is a respected analyst, publisher & researcher with executive leadership experience and deep domain knowledge in the areas of:
- Global service delivery (BPO, Shared Services)
- Location Analysis & Site Selection
- Transformative Business Technology
- Customer Experience
- Finance & Fintech
- Economic Issues of The Americas
Loren is fluently bilingual English/Spanish and has decades of business experience in Latin America & The Caribbean
Recent Posts
- Charlotte Karera Makes The Case For Rwanda as a GBS & BPO Destination
- Sharmi Surianarain of Harambee Talks About Africa’s Untapped Potential For Professional Talent In The CX & IT Sectors
- Dear Boeing: Customer Service Begins With Customers Who Are Alive To Use Your Product
- New Global Cooperation BarometerSeeks To Show Cooperation Is Possible Even in Midst of Competition
- Aiswariya Chidambaram Explains How Digital Transformation Is Revolutionizing Clinical Trials For Pharma & Life Sciences
Loren Moss is the publisher of Cognitive Business News
- BPrO President Ana Karina Quessep Tells Cognitive Business News How the CX Summit Became the Region’s Must-Attend Outsourcing EventBPrO president Ana Karina Quessep on 25 years of growth and how the CX Summit became the region's must-attend event.
- ICMI Founder Brad Cleveland Explains Why Better Customer Service Costs Less, Not MoreAt BPrO’s CX Summit in Cartagena, ICMI founder Brad Cleveland tells Cognitive Business News why AI shouldn’t repeat the IVR era’s mistakes.
- Emtelco, Konecta, and Emergia Lead the Winners at CX Summit 2026 Interaction Awards 2026BPrO’s 16th Interaction Awards honor Colombia’s top BPO, CX, and shared-services operators, led by Emtelco, Konecta, and Emergia.
Loren Moss is the publisher of Finance Colombia
- From ‘Total Peace’ to Terror Support: How Secret Cartel Concessions Could Drag Petro Officials into US CourtsCaracol’s Ricardo Calderón details how each recorded promise to the Clan del Golfo matched what the Petro government then did....
- Sweden Renews Its Commitment to Colombia With a New Cooperation Strategy Through 2031As Sweden pulls back from aid worldwide, it commits about $16 million USD a year to Colombian jobs, democracy, and peace through 2031....
- Aris Mining Posts 31% Gain in First-Half Gold Production at Its Colombian MinesAris’ 2 Colombian mines sold gold near $4,445 an ounce last quarter, with a new Marmato plant due to pour first gold in Q4....