07 Jun
Why Executive Roundtables – In Person or Virtual – Are A Far Superior Alternative To Webinars
It is important that these roundtables are interactive, centered around an exchange of ideas among those present and are not slide shows or webinars (have you ever dialed into...
[ read more ] 12 Mar
10 ways to move business development forward this spring amidst travel cancellations & contagion fears.
My upcoming events just got cancelled, what about yours? Here are some things we can do instead
[ read more ] 06 Jan
The Evolution of The North American Consumer – CX Outsourcers Mindshare
I gave this presentation at the 2018 CxOutsourcers Mindshare Group & Flagship Event in Las Vegas. What fundamental changes in the North American consumer are most important to the...
[ read more ]