I gave this presentation at the 2018 CxOutsourcers Mindshare Group & Flagship Event in Las Vegas. What fundamental changes in the North American consumer are most important to the...[ read more ]
Welcome to the site of Loren Moss: Analyst, Editor, Researcher
Loren Moss is a respected analyst, publisher & researcher with executive leadership experience and deep domain knowledge in the areas of:
- Global service delivery (BPO, Shared Services)
- Location Analysis & Site Selection
- Transformative Business Technology
- Customer Experience
- Finance & Fintech
- Economic Issues of The Americas
Loren is fluently bilingual English/Spanish and has decades of business experience in Latin America & The Caribbean
- New Global Cooperation BarometerSeeks To Show Cooperation Is Possible Even in Midst of Competition
- Aiswariya Chidambaram Explains How Digital Transformation Is Revolutionizing Clinical Trials For Pharma & Life Sciences
- Roundtable of Outsourcing Heavyweights Discuss Rwanda’s Prospects As A GBS Hub For CX & IT
- Alorica Tells Me Culture Is Key To The Success Of It’s Cali-Anchored Colombia Operations
- Beatriz Viveros Says Respect & Location Strategy Key To Success Of TaskUs Cali, Colombia Contact Center
- Tracxn Deals of the Week: AI, Cybersecurity, and Big Data (February 9-15, 2024)Deep learning hardware provider Lambda Labs has rode the AI processing wave to staggering $320M funding round.
- GFT Technologies Expands in Latin America with Acquisition of Colombian Firm Sophos SolutionsWith an addition of 1.700 employees, this marks the largest-ever acquisition for the Stuttgart, Germany-based firm in terms of headcount.
- Tracxn Deals of the Week: AI, Cybersecurity, and Big Data (January 26-February 1, 2024)Kore.ai, a provider of chatbots for customer support, raised a $150M round from FTV Capital, Vistara Growth, NextEquity Partners, NVIDIA, and others.
- US Embassy To Hold Urgent Town Hall Meeting For US Citizens In Medellín, But Capacity Is Limited, Pre-Registration MandatoryEmbassy officials will discuss recent security alerts, share information on how to vote absentee, and conduct a Q&A session....
- Colombia Approves New Emirates Route from Dubai, Avianca Has TantrumEmirates invited Avianca to establish a route to and from Dubai, and to “not be short sighted because borders are ending.” ...
- Medellín Enacts Curfew that Restricts Minors from Specific Areas to Combat Sexual Exploitation of ChildrenThe measure was announced last month and went into effect on January 31 in Colombia's second-largest city....