02 Oct
The Viva Effect: How A Scrappy 3-Plane Startup Discombobulated The Latin American Airline Sector
I highly recommend this book if you are interested in Colombia, Commercial Aviation (especially the new low-cost model pioneered by Ryanair & Southwest), entrepreneurship—especially outside of the tech/software sector,...
[ read more ]- Posted by Loren Moss
- on Along The Way, Knowledge
- 0 comment






















Welcome to the site of Loren Moss: Analyst, Editor, Researcher
Loren Moss is a respected analyst, publisher & researcher with executive leadership experience and deep domain knowledge in the areas of:
- Global service delivery (BPO, Shared Services)
- Location Analysis & Site Selection
- Transformative Business Technology
- Customer Experience
- Finance & Fintech
- Economic Issues of The Americas
Loren is fluently bilingual English/Spanish and has decades of business experience in Latin America & The Caribbean
Recent Posts
- Charlotte Karera Makes The Case For Rwanda as a GBS & BPO Destination
- Sharmi Surianarain of Harambee Talks About Africa’s Untapped Potential For Professional Talent In The CX & IT Sectors
- Dear Boeing: Customer Service Begins With Customers Who Are Alive To Use Your Product
- New Global Cooperation BarometerSeeks To Show Cooperation Is Possible Even in Midst of Competition
- Aiswariya Chidambaram Explains How Digital Transformation Is Revolutionizing Clinical Trials For Pharma & Life Sciences
Loren Moss is the publisher of Cognitive Business News
- TCS Layoffs a Harbinger of What AI Will Bring to The Job MarketTCS layoffs raise employment concerns, but the company says restructuring is a phased plan to transform its services.
- InnerWorks, EliseAI, Ontic & Others Receive FundingSeveral firms including Polestar and Vaayushop secured funding for enterprise apps, IT outsourcing, and cybersecurity.
- Sandra Urrutia Insists Digitalization Requires A Human Component in ALT+ ForumUrrutia plans a neutral backbone network with mobile operators, backed by CAF tech support and seeking IDB funding.
Loren Moss is the publisher of Finance Colombia
- Huila Colombia’s Non-Mining Exports Surge 50% to $624.2 Million USD in First Half of 2025Fresh tilapia exports from Huila, Colombia rose 10.8%, reaching $7.3 million USD in earnings....
- Mauricio Ferro Appointed as Global Director of Crisis Management at PROI Independent Public Relations NetworkFerro is known for pioneering AI & Virtual Reality tools for communications & executive training....
- Agroexpo 2025 Breaks Records with More Than 290,000 AttendeesMore than 290,000 people visited Agroexpo 2025, even surpassing the record of 1981, when 262,608 people attended the fair....