26 Mar
Avasant’s Anupam Govil Provides Critical Insight & Guidance For Both BPOs and Their Clients In The Face Of The Coronavirus COVID-19 Pandemic
The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.
[ read more ] 05 Jul
Capgemini: Business Process Transformation to Deliver World Class Outcomes
I was contracted to research and write this white paper for global BPO & consulting firm Capgemini.
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