Tag: forbes

21 May

Podmoskovye: How Russia’s richest region was bankrupted

Read the gripping account written by former Forbes Russia Author Anna Sokolova about how the region surrounding Moscow was systematically looted and devastated.

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06 Sep

Customer-Centricity Is No Longer Just For The Customer

Customer-Centricity has implications for IT, BPO, and internal organizational processes, not just customer support and CCO

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