Tag: fishing

27 May

Cognizant Had A Big, Embarrassing Fail On Security. Are You Next?

Cognizant, the global BPO that claims to offer “Digital Engineering” and “Digital Strategy” has suffered customer data loss and operational impairment due to ransomware infections.

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06 Jan

The Evolution of The North American Consumer – CX Outsourcers Mindshare

I gave this presentation at the 2018 CxOutsourcers Mindshare Group & Flagship Event in Las Vegas. What fundamental changes in the North American consumer are most important to the...

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05 Jan

Trinidad & Tobago Breaks Through Into Top Tier of Global Services Destinations

I prepared this special report for the Trinidad & Tobago International Financial Centre, Trinidad & Tobago's Investment Promotion Agency (IPA) for the financial sector.

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