16 Jan
Join Me At This Year’s Enterprise Connect in Orlando
When the Enterprise Connect Exhibit Hall opens its doors on March 30, attendees will have the chance to see the latest and greatest products from UC and collaboration industry players big...
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Welcome to the site of Loren Moss: Analyst, Editor, Researcher
Loren Moss is a respected analyst, publisher & researcher with executive leadership experience and deep domain knowledge in the areas of:
- Global service delivery (BPO, Shared Services)
- Location Analysis & Site Selection
- Transformative Business Technology
- Customer Experience
- Finance & Fintech
- Economic Issues of The Americas
Loren is fluently bilingual English/Spanish and has decades of business experience in Latin America & The Caribbean
Recent Posts
- Charlotte Karera Makes The Case For Rwanda as a GBS & BPO Destination
- Sharmi Surianarain of Harambee Talks About Africa’s Untapped Potential For Professional Talent In The CX & IT Sectors
- Dear Boeing: Customer Service Begins With Customers Who Are Alive To Use Your Product
- New Global Cooperation BarometerSeeks To Show Cooperation Is Possible Even in Midst of Competition
- Aiswariya Chidambaram Explains How Digital Transformation Is Revolutionizing Clinical Trials For Pharma & Life Sciences
Loren Moss is the publisher of Cognitive Business News
- TaskUs COO Stephan Daoust Reveals The CX Outsourcer’s People-Focused Global StrategyAlready a global company with operations across Europe, Asia, the Pacific and The Americas, TaskUs opens its 3rd Colombian site.
- Tracxn Deals of The Week For September 20: Observe, Qure.ai, Mind Network & Others Receive FundingSeveral companies received funding this week across AI, Cybersecurity and Big Data Analytics
- Fast-Growing UK Outsourcing Firm Ascensos Acquired By Firstsource SolutionsJohn Devlin, CEO of Ascensos, described the acquisition as a strategic fit, citing minimal overlap in geographic focus and customer base.
Loren Moss is the publisher of Finance Colombia
- Collective Mining Reports High Gold Recovery Rates at The Apollo System In Its Guayabales ProjectThe tests confirm earlier gold recovery data released in 2023 and show improvements in metal recoveries from the copper-poor mineralization....
- Colombian President Denounces Previous Administration For Purchase of “Pegasus” Spyware To Track Journalists, Activists, DissidentsWhile Colombian President Gustavo Petro blames the previous administration for the spyware, Colombia's spy & police agencies deny having or purchasing Pegasus....
- Bayport Colombia Expands Credit Facility with Citibank to $55 MillionBayport is an important player in Colombia's "Libranzas" or payroll lending space....