31 Oct
Gustavo Tasner is Appointed as Atento’s new Chief Operating Officer
Atento S.A. (NYSE: ATTO), a large regional provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, today announced the appointment of Gustavo Tasner as Chief Operating...
[ read more ] 05 Jul
Capgemini: Business Process Transformation to Deliver World Class Outcomes
I was contracted to research and write this white paper for global BPO & consulting firm Capgemini.
[ read more ]