03 Oct
Remote Worker Enablement Is No Longer Optional. Now There Is Help
Here are 6 steps you can take now to move quickly and painlessly to a distributed work environment. For unbiased no-sales-pitch help, get in touch with my team and...
[ read more ] 06 Sep
Customer-Centricity Is No Longer Just For The Customer
Customer-Centricity has implications for IT, BPO, and internal organizational processes, not just customer support and CCO
[ read more ] 17 Aug
Why the CIO should care about the IBM-Apple Computer Linkup
Last month, computer scions Apple & IBM announced a collaboration to develop and market over 100 mobile applications to run on Apple’s iOS operating system, and providing business solutions...
[ read more ]