26 May
Infosys Shows Revenue Assurance Outsourcing May Be One Way To Beat The Coming Depression
Vendors and service providers with a strong balance sheet and differentiated offerings like Infosys are poised to thrive as potential customers seek help
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Loren Moss is the publisher of Cognitive Business News
- BPrO President Ana Karina Quessep Tells Cognitive Business News How the CX Summit Became the Region’s Must-Attend Outsourcing EventBPrO president Ana Karina Quessep on 25 years of growth and how the CX Summit became the region's must-attend event.
- ICMI Founder Brad Cleveland Explains Why Better Customer Service Costs Less, Not MoreAt BPrO’s CX Summit in Cartagena, ICMI founder Brad Cleveland tells Cognitive Business News why AI shouldn’t repeat the IVR era’s mistakes.
- Emtelco, Konecta, and Emergia Lead the Winners at CX Summit 2026 Interaction Awards 2026BPrO’s 16th Interaction Awards honor Colombia’s top BPO, CX, and shared-services operators, led by Emtelco, Konecta, and Emergia.
Loren Moss is the publisher of Finance Colombia
- DHL Launches Fulfillment Network in Colombia to Scale E-Commerce Logistics CapacityDHL scales up logistics operations in Colombia as online retail demand accelerates....
- Colombia Moves to Enforce Disability Hiring Quotas With New Employer Reporting RulesA draft decree spells out how employers must report disability hires, calculate the quota, and adapt workplaces, or face sanctions....
- What Abelardo de la Espriella’s Win With Less Than 1% Margin Means For Colombians & InvestorsVoters rejected Petro's left and Uribe's right alike, handing the president-elect a mandate he can fill only by including the excluded....