25 Jan
The Last Reason To Fly Avianca Just Crashed & Burned
Avianca once had sterling service. But now, suffering from bad credit and embroiled in drama, they seem to be taking out their frustration on customers. They can’t compete on...
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Welcome to the site of Loren Moss: Analyst, Editor, Researcher
Loren Moss is a respected analyst, publisher & researcher with executive leadership experience and deep domain knowledge in the areas of:
- Global service delivery (BPO, Shared Services)
- Location Analysis & Site Selection
- Transformative Business Technology
- Customer Experience
- Finance & Fintech
- Economic Issues of The Americas
Loren is fluently bilingual English/Spanish and has decades of business experience in Latin America & The Caribbean
Recent Posts
- Charlotte Karera Makes The Case For Rwanda as a GBS & BPO Destination
- Sharmi Surianarain of Harambee Talks About Africa’s Untapped Potential For Professional Talent In The CX & IT Sectors
- Dear Boeing: Customer Service Begins With Customers Who Are Alive To Use Your Product
- New Global Cooperation BarometerSeeks To Show Cooperation Is Possible Even in Midst of Competition
- Aiswariya Chidambaram Explains How Digital Transformation Is Revolutionizing Clinical Trials For Pharma & Life Sciences
Loren Moss is the publisher of Cognitive Business News
- Tracxn Deals of The Week: BotCity, Yodaplus, Caf & Others Receive FundingSeveral firms including FARx, Mycroft and AmplifAI secured funding for enterprise apps, IT outsourcing, and cybersecurity.
- Saúl Kattan of Internexa Discusses Bold Expansion into Colombia’s Cybersecurity and Connectivity MarketInterNexa launched a new SOC service combining AI, automation, and real-time analysis to boost cybersecurity and threat response.
- Scotiabank Sanctioned in Colombia After Data Leak of Over 700,000 ClientsFrom 2019-22, Ladino Molano sent over 400 encrypted files to his personal email, exposing data of 721,000 clients at Scotiabank Colpatria.
Loren Moss is the publisher of Finance Colombia
- Smartfilms 2026 Cinema Contest & Festival Launches in Medellín, ColombiaSmartfilms is a film festival restricted to mobile phone-based cinema productions, democratizing cinematography for creators of all backgrounds....
- Jaguar Uranium Initiates Rare Earth Element Assessment at Colombia’s Berlin Mining ProjectJaguar Uranium leverages 20,000 meters of historic drill core to accelerate rare earth characterization at its flagship site in Caldas, Colombia....
- Colombia Confirms 14 Candidates for 2026 Presidential ElectionThe first round of voting will take place on May 31. If no candidate secures a majority, a runoff between the top two will be held on June 21...