Rwanda as a global business services destination? Maybe so! Loren Moss moderates a discussion by GBS / Outsourcing luminaries after a visit to Kigali.[ read more ]
Welcome to the site of Loren Moss: Analyst, Editor, Researcher
Loren Moss is a respected analyst, publisher & researcher with executive leadership experience and deep domain knowledge in the areas of:
- Global service delivery (BPO, Shared Services)
- Location Analysis & Site Selection
- Transformative Business Technology
- Customer Experience
- Finance & Fintech
- Economic Issues of The Americas
Loren is fluently bilingual English/Spanish and has decades of business experience in Latin America & The Caribbean
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- Roundtable of Outsourcing Heavyweights Discuss Rwanda’s Prospects As A GBS Hub For CX & IT
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- Globant Plans to Invest $1 Billion and Hire 20,000 People over Five Years in Latin America"We were born in Latin America, and believe that it is one of the strongest regions when it comes to innovation, talent, and creativity," said Globant co-founder Martín Migoya.
- Interview: In Slowdown Year, BPO Is Outperforming IT Services Business for Many ProvidersThere is never a dull moment in the world of business process outsourcing (BPO) and business process services (BPS). Everest Group, a research firm based in Dallas, has long been an invaluable resource for those looking to keep track of all the comings and goings in the industry. This summer, the Dallas-based research group released... […]
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- What Jumps Out: Colombian Central Bank Holds Steady as Unemployment Falls FurtherFor national unemployment, it is the lowest August since 2016. And for urban unemployment, it is the lowest August — EVER!...
- IKEA Opens First Colombian Store in Bogotá, Plans to Launch Two More Next Year in Medellín and CaliEven before the launch of this store in Bogotá, IKEA made plans to open stores next year in both Medellín and Cali....