27 Aug
Frank Casale of Choiceworx Explains RPA’s “Broken Bot Syndrome” & What They are Doing About It
AI powered RPA bot-management firm Choiceworx has been making moves recently. Global technology firm tracker Tracxn has already designated Choiceworx as a Minicorn worth keeping an eye on! Analyst...
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Loren Moss is the publisher of Cognitive Business News
- BPrO President Ana Karina Quessep Tells Cognitive Business News How the CX Summit Became the Region’s Must-Attend Outsourcing EventBPrO president Ana Karina Quessep on 25 years of growth and how the CX Summit became the region's must-attend event.
- ICMI Founder Brad Cleveland Explains Why Better Customer Service Costs Less, Not MoreAt BPrO’s CX Summit in Cartagena, ICMI founder Brad Cleveland tells Cognitive Business News why AI shouldn’t repeat the IVR era’s mistakes.
- Emtelco, Konecta, and Emergia Lead the Winners at CX Summit 2026 Interaction Awards 2026BPrO’s 16th Interaction Awards honor Colombia’s top BPO, CX, and shared-services operators, led by Emtelco, Konecta, and Emergia.
Loren Moss is the publisher of Finance Colombia
- Semana Investigation Alleges ‘Most Powerful Woman’ in Petro Government Ran Pay-for-Contracts Network With Her SisterBusinessmen say they paid over $600 million COP for ministry contracts that never came; Petro says they “gave money like fools.”...
- Abra Group Orders Up to 45 Embraer Jets and Signs Etihad Alliance to Bridge Latin America and the Middle EastAvianca and GOL's parent orders up to 45 E195-E2 jets and signs an Etihad Airways alliance at Farnborough....
- Medellín Shopping Center Unveils World’s Largest Natural Flower Tapestry Beneath a Giant DoveA 46-day display of 220,000 Antioquian flowers anchors Medellín's flower-festival season at one of Colombia's busiest malls....