Tag: covid

23 Oct

Roundtable of Outsourcing Heavyweights Discuss Rwanda’s Prospects As A GBS Hub For CX & IT

Rwanda as a global business services destination? Maybe so! Loren Moss moderates a discussion by GBS / Outsourcing luminaries after a visit to Kigali.

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05 Oct

Beatriz Viveros Says Respect & Location Strategy Key To Success Of TaskUs Cali, Colombia Contact Center

Customer Experience outsourcer TaskUs recently selected Cali, Colombia over several other potential locations for its new hybrid contact center, operating 24 hours a day, 7 days a week. The...

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27 Jun

Antioquia Colombia’s Secretary of Economic Development Talks Regional Growth & Foreign Investment With Me

Antioquia's new secretary of economic development has obviously done her homework, and has a lot to say on the goals she and the governor's administration has for the area....

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24 Dec

Merry Christmas, Thank You, & 5 Predictions for 2021

Stay safe. Wash your hands and wear your face mask in public for now. I appreciate my friends and colleagues, so let’s figure out how to do great things...

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02 Dec

Renovatio’s Francisco Sanclemente Explains To Me The Inner Workings Of Colombia’s 1st Private Renewable Energy Auction

Grupo Renovatio launched the first private renewable energy auction in Colombia, perhaps the first in Latin America. CEO Francisco Sanclemente tells me how these work and why they...

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12 Mar

10 ways to move business development forward this spring amidst travel cancellations & contagion fears.

My upcoming events just got cancelled, what about yours? Here are some things we can do instead

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