28 Nov
Deloitte’s Duleesha Kulasooriya Tells Me How The Orange Economy Can Be A Force For Social Inclusion.
Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to...
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Welcome to the site of Loren Moss: Analyst, Editor, Researcher
Loren Moss is a respected analyst, publisher & researcher with executive leadership experience and deep domain knowledge in the areas of:
- Global service delivery (BPO, Shared Services)
- Location Analysis & Site Selection
- Transformative Business Technology
- Customer Experience
- Finance & Fintech
- Economic Issues of The Americas
Loren is fluently bilingual English/Spanish and has decades of business experience in Latin America & The Caribbean
Recent Posts
- Charlotte Karera Makes The Case For Rwanda as a GBS & BPO Destination
- Sharmi Surianarain of Harambee Talks About Africa’s Untapped Potential For Professional Talent In The CX & IT Sectors
- Dear Boeing: Customer Service Begins With Customers Who Are Alive To Use Your Product
- New Global Cooperation BarometerSeeks To Show Cooperation Is Possible Even in Midst of Competition
- Aiswariya Chidambaram Explains How Digital Transformation Is Revolutionizing Clinical Trials For Pharma & Life Sciences
Loren Moss is the publisher of Cognitive Business News
- NAB Leadership Foundation Convenes Broadcast Recruiters and Tech Students at 2026 NAB ShowBroadcast hiring managers get first access to 70 engineering apprentices before the candidates hit the open job market.
- National Association of Broadcasters Launches Content Creator VIP ProgramThe National Association of Broadcasters targets the $250 billion USD creator economy to integrate digital media businesses into the US broadcasting ecosystem.
- Tracxn Deals of The Week: AI Enterprise and HR Tech Lead Global Venture Funding RoundsEnterprise AI and HR tech startups secure over $30 million USD as investors double down on agentic automation and autonomous cyber intelligence.
Loren Moss is the publisher of Finance Colombia
- Colombia’s Mining Sector Meets This Week To Discuss Structural, Political HeadwindsMining firms in Colombia pivot to asset-light models and industrial auctions to recover capital amid an 8% sector GDP decline....
- BPrO Hosts CX Summit 2026 in Cartagena to Address AI in Customer Experience & BPO ServicesBPrO’s CX Summit 2026 in Cartagena explores how AI and empathy redefine the global service export market and Colombia’s 3.5% GDP contribution....
- Ugly Americans? Colombia Expels Americans, Others Deemed Undesirable For Behavior & Vice AccusationsColombia deports US influencer Steve Newland and fugitive Samuel McVey as authorities ramp up security and sex tourism crackdowns in Medellín....