23 Jul
Vidya Ravichandran Discusses Glowtouch’s Dual CX + IT Strategy & Their Bet On The Dominican Republic
Vidya shares with me details on Glowtouch's dual CX + IT outsourcing strategy, and the firm's bold plans for growth.
[ read more ] 05 Dec
The Year Ahead In BPO, Shared Services & Global Delivery – 2017
2016 was a year marked by significant change and uncertainty across the spectrum of business process outsourcing, from software development to call centers. Political, technological, and human factors have...
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