04 Dec
Interview: Ram Charan Explains To Me How A Future-Back Approach Leads To The Attacker’s Advantage
Ram shared his insights with me on several topics, from how Colombia can make the quantum leap from a resource based economy to a knowledge based economy, to digital...
[ read more ] 05 Dec
The Year Ahead In BPO, Shared Services & Global Delivery – 2017
2016 was a year marked by significant change and uncertainty across the spectrum of business process outsourcing, from software development to call centers. Political, technological, and human factors have...
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