28 Mar
Deloitte’s Duleesha Kulasooriya with Loren Moss
Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte’s Center For The Edge on how disruptive transformation can benefit developing economies…but the right strategy is the key to success.
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Welcome to the site of Loren Moss: Analyst, Editor, Researcher
Loren Moss is a respected analyst, publisher & researcher with executive leadership experience and deep domain knowledge in the areas of:
- Global service delivery (BPO, Shared Services)
- Location Analysis & Site Selection
- Transformative Business Technology
- Customer Experience
- Finance & Fintech
- Economic Issues of The Americas
Loren is fluently bilingual English/Spanish and has decades of business experience in Latin America & The Caribbean
Recent Posts
- Charlotte Karera Makes The Case For Rwanda as a GBS & BPO Destination
- Sharmi Surianarain of Harambee Talks About Africa’s Untapped Potential For Professional Talent In The CX & IT Sectors
- Dear Boeing: Customer Service Begins With Customers Who Are Alive To Use Your Product
- New Global Cooperation BarometerSeeks To Show Cooperation Is Possible Even in Midst of Competition
- Aiswariya Chidambaram Explains How Digital Transformation Is Revolutionizing Clinical Trials For Pharma & Life Sciences
Loren Moss is the publisher of Cognitive Business News
- CueScript Expands IP Teleprompting Portfolio Ahead of NAB ShowCueScript debuts CuePad and NextGen software at NAB 2026, advancing IP-based teleprompting for mobile and multi-talent broadcast environments.
- Cisco Vice President to Headline InfoComm 2026 KeynoteCisco’s Espen Løberg joins InfoComm 2026 to reveal how "Connected Intelligence" and Agentic AI are merging AV and IT into a single workplace ecosystem.
- Audio-Technica Launches New Shotgun Microphones for Professional VideoAudio-Technica introduces the ATV-SG1 series, featuring a -6 dB safety track and RF immunity for professional mirrorless camera setups.
Loren Moss is the publisher of Finance Colombia
- From “Estrato 1” to High-Rise Hotel: Julio Jiménez Transforms Colombian Hospitality Through Faith and ServiceMeet Julio Jiménez, the entrepreneur turning a childhood of hardship into a hospitality group and transforming Bogotá's airport taxi service....
- Colombia’s Central Bank to Lift Interest Rates Amid Inflationary PressureThe Colombian central bank adjusts its stance as global energy instability and persistent internal pressures drive inflation concerns....
- Border Crossing Between Colombia & Ecuador Reopens After 19 Day BlockadeReopening the Rumichaca Bridge ends a $5 million USD per day blockade, but a 50% tariff and energy price disputes keep binational tensions high....