Images

    06 Jan

    The Evolution of The North American Consumer – CX Outsourcers Mindshare

    I gave this presentation at the 2018 CxOutsourcers Mindshare Group & Flagship Event in Las Vegas. What fundamental changes in the North American consumer are most important to the...

    [ read more ]
    06 Jan

    How to Fight Fraud in Emerging Payment Methods Without Frustrating Your Customers

    I was the chairman of IQPC's 2015 Payment Methods Latam Summit in Miami where I presented this workshop on How to Fight Fraud in Emerging Payment Methods Without Frustrating...

    [ read more ]
    06 Jan

    Sample Site Selection Client Briefing: Colombia, Dominican Republic, Jamaica

    This was a preliminary report I prepared in 2017 for a client to provide site selection decision support between Colombia, Jamaica & The Dominican Republic.

    [ read more ]
    06 Jan

    Sample International Expansion Location Options Site Selection Report For Private Client Internal Use

    This was a preliminary report I prepared in 2017 for a client to provide site selection decision support between Colombia, Jamaica & The Dominican Republic.

    [ read more ]
    06 Jan

    Sample International Site Selection Report For Private Client Internal Use

    In 2017 a client contracted with me to conduct confidential site selection research in Jamaica. I was to identify suitable potential BPO/shared services sites, and residences for key management.

    [ read more ]
    06 Jan

    The Roles of Design, Creativity & Ownership in Creating The Customer Experience

    I was keynote speaker at IQPC's 2015 Customer Experience Impact symposium in New Orleans, where I gave this presentation on customer experience beyond customer contact.

    [ read more ]
    06 Jan

    Implementing Effective Platforms for New Payment Method Inclusion

    I was the chairman of IQPC's 2015 Payment Methods Latam Summit in Miami where I presented this keynote session on Creating New Channels for Customer Attendance, and Implementing Effective...

    [ read more ]
    06 Jan

    Research Report: Comparison of Investment Incentives, Mexico, Colombia, US Southern States

    This is a report my team and I were commissioned to research and present comparing the corporate benefits and investment incentives offered by governments through their IPAs

    [ read more ]
    06 Jan

    Shortlisting Your Biometrics Vendors

    I was the conference chair and gave this presentation along with one other (Takeaways from Biometrics Implementation for Financial Services in Latin America) at the 2016 Biometrics in Banking...

    [ read more ]
    06 Jan

    Takeaways from Biometrics Implementation for Financial Services In Latin America

    I was the conference chair and gave this presentation along with one other (Shortlisting Your Vendors) at the 2016 Biometrics in Banking & Financial Services symposium in New York.

    [ read more ]
    05 Jan

    Unidotrak Web Business Intelligence – Real Time Lead Tracking for Sales, Marketing & Monitoring

    On average less than 2% of visitors to your corporate website will interact in some way that identifies the visitor. That leaves about 98% of your visitors unidentified unless you...

    [ read more ]
    05 Jan

    Trinidad & Tobago Breaks Through Into Top Tier of Global Services Destinations

    I prepared this special report for the Trinidad & Tobago International Financial Centre, Trinidad & Tobago's Investment Promotion Agency (IPA) for the financial sector.

    [ read more ]
    05 Jan

    Short Term Threats & Opportunities In The Colombian Petroleum Sector

    This is a session I researched, prepared & conducted in Spanish for the 2019 Colombia Oil & Gas Congress in Bogotá. The important industry event was attended by key...

    [ read more ]
    05 Jan

    Research & Coverage For Emerging Companies

    You are familiar with my work and that of my team through our business and investment publications like Finance Colombia, Finance Americas and Cognitive Business News. Before launching publications for the investing and...

    [ read more ]
    05 Jan

    Critical Support for Investment Promotion Agencies

    Many of my engagements are with government Investment Promotion Agencies (IPAs) designed to help you increase Foreign Direct Investment (FDI). There are many different types of engagements and different...

    [ read more ]
    05 Jan

    Physical Asset Due Diligence Supports Your Decision & Protects Your Investment

    Analyst & researcher Loren Moss conducts physical asset due diligence, compliance and verification practice to service the investment community, including investment banks, private equity firms, law firms, corporate investors,...

    [ read more ]
    05 Jan

    Foreign Investors: I Bet You Are Probably Overlooking These 6 Colombian Cities…At Your Own Peril

    Colombia’s economy continues to grow, and the country attracts more foreign direct investment every year. Just this October, over a billion US dollars in FDI was announced at investment...

    [ read more ]
    04 Jan

    Soundpeats May Be The Best Bluetooth Headphones You Have Never Heard Of

    They were very inexpensive, I thought that there was no way they could be very good. I ordered two pair. I was surprised. They are great. The sound quality...

    [ read more ]
    04 Jan

    Hernando De Soto’s “The Mystery of Capital” Answers Why Markets Seem to Work in Some Places But Not Others

    Much of Latin America is essentially where we were 120 or so years ago according to his research. Mr. DeSoto's point is that there is nothing wrong with Capitalism,...

    [ read more ]
    29 Dec

    Considering doing business in Latin America or the Caribbean?

    Leverage the expertise & on-the-ground experience of Loren Moss to ensure a successful mission! The publisher of Finance Colombia, Finance TnT and other business journals, Loren Moss, backed by...

    [ read more ]
    31 Oct

    Dan Carlin’s First Book Is An Enjoyable Tour Through The Collapse of History

    Dan Carlin’s eagerly anticipated first book “The End is Always Near” doesn’t disappoint. In his freshman treatise, the journalist offers us a loosely threaded anthology of essays on past...

    [ read more ]
    18 Oct

    Enjoy My New Book on The Bahamas As a Specialty Services Delivery & Business Location

    Almost all of us have seen the devastation caused by Hurricane Dorian in August 2019. Hurricane Dorian was the worst hurricane in the recorded history of The Bahamas. As...

    [ read more ]
    28 Sep

    Cato Institute Survey: Trump Pushes Democrats Towards Socialism

    My favorite think-tank, the libertarian Cato Institute has come out with a survey that both reveals concerns and shows some optimism when it comes to US voter attitudes on...

    [ read more ]
    21 Sep

    Letter from Loren for September, 2019

    The thing that has been on my mind quite a bit recently is the apparent impending recession. We are very long in the traditional business cycle, with the last...

    [ read more ]
    21 May

    Improving the Human Condition: The Story of Sanford Health

    Sanford Health has become one of the largest health systems in the United States. Denny Sanford’s generous gift, which has ballooned to nearly $1 billion, has reshaped the future...

    [ read more ]
    21 May

    Ready for Sea: The History of the U.S. Navy Supply Corps

    In this encompassing history, read firsthand stories of Supply Officers as they invented new ways to get supplies to ships, pushed for innovation in food preparation and uniform design,...

    [ read more ]
    21 May

    Moretrench

    Moretrench has now expanded its capabilities to include ground freezing, environmental remediation, industrial construction, and geotechnical construction.

    [ read more ]
    21 May

    Creating a Healthier World, One Person at a Time

    Creating a Healthier World, One Person at a Time is the purpose of Healthways, a company that helps people live healthier and longer lives. In this book, readers will discover...

    [ read more ]
    30 Apr

    Opteka Flash: An Example Of Defective Design. Beware!

    I needed a compact flash for my Canon 5D. I have a full size flash but often it is too heavy and unwieldy and I needed to have a...

    [ read more ]
    04 Jan

    The Marketing Audit: A Concise Overview

    I purchased the audio version of this book several years ago, and find myself re-listening to it again, every few months. To get the checklist and have the book...

    [ read more ]