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    19 May

    Atlas Ocean Voyages Sets Fall 2020 Caribbean & South American Itineraries

    Atlas Ocean Voyages today announced that the Luxe-Adventure Expedition Cruise brand is augmenting its inaugural-year offerings with four new Transatlantic, Caribbean and South America itineraries in October and November 2021.

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    17 May

    DJI Launches Flagship Commercial / Industrial Drone With New Camera Platform

    DJI introduces new Matrice 300 RTK and Zenmuse H20 Series drones to extend Airborne Intelligence to a New Generation of Work Ready to Embrace Digitalization and AI

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    07 May

    A Few Leads (every month) For You

    We can provide you with at least 10 phone meetings (one-to-one, not ineffective marketing webinars) per month with qualified enterprise targets. We have been doing this for the past...

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    02 May

    Free Consultation For Cloud Telephony & Unified Communications Options

    As an independent analyst, I am able to provide balanced, unbiased guidance on both the existing platforms available and your particular needs. Contact me directly to discuss, there is...

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    30 Apr

    What might happen to Avianca? Will Copa purchase the Airline?

    Avianca's CEO is seeking a government bailout, but that would save primarily foreign investors. What will happen to the airline? Could there be a savior on approach? Would a...

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    29 Apr

    Sociopolitical Factors in The Development & Renovation of Hydroelectric Plants

    Hydroelectric energy has gone from being the epitome of renewable energy to having a somewhat tarnished reputation. This isn’t because there is anything wrong with the method of generating...

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    28 Apr

    Necessary Toys: Does the DJI Mavic Air 2 Mean It’s Time To Break Down And Buy A Drone?

    Up until now I have resisted drones. I saw them at first as toys. Later I realized that they had practical uses but “weren’t for me.” Now I realize...

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    22 Apr

    Conrad Cartagena – Colombia FInally Gets A 5-Star Golf Resort

    Right before Colombia & most of the rest of the world went into lockdown due to the Coronavirus COVID-19 Pandemic, I had the opportunity to briefly visit the Conrad...

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    18 Apr

    AI, Blockchain, Cryptocurrencies: A Conversation Between Paypal’s Sri Shivananda & Loren Moss

    Loren Moss was able to sit down for a conversation with PayPal CTO Sri Shivananda, where Shivananda sheds light on where PayPal stands with regards to Artificial Intelligence, blockchain,...

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    11 Apr

    Now Is A Good Time To Review Your Business Insurance To Ensure Correct Coverage & Lower Cost

    Now Is A Good Time To Review Your Business Insurance To Lower Cost & Ensure Correct Coverage

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    06 Apr

    As A Leader, Here Are 5 Things You May Want To Be Doing Right Now

    You have a duty to protect your business. Your employees, their families, and your other stakeholders from clients and customers to shareholders are counting on you in multiple ways....

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    29 Mar

    Danger: Deep Rationalization Is Coming To Customer Contact, BPO & Global Delivery

    Remember that game of ‘musical chairs?” Well that’s exactly what’s about to happen as top BPO & CX providers separate themselves from weaker competitors who fail to adapt to...

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    27 Mar

    3+ Great Reads / Listens While You’re Contemplating The Pandemic

    Here are a few book recommendations to read or listen to while you have downtime during the Coronavirus pandemic. These are some of my personal favorites that I think...

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    20 Mar

    Join me to discuss socio-political factors in the development and renovation of hydroelectric plants

    Join me in my upcoming webinar to discuss hydroelectric power investment opportunities in Latin America.

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    12 Mar

    10 ways to move business development forward this spring amidst travel cancellations & contagion fears.

    My upcoming events just got cancelled, what about yours? Here are some things we can do instead

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    01 Mar

    Should You Choose a Cloud-Based Phone System for Your Business?

    As an independent analyst, I would be glad to share my insights with you, and provide any appropriate guidance regarding choosing the most appropriate unified communications system for your...

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    09 Feb

    The Cali Marriott Is A Sensible Albeit Pricy Business Travel Option

    I had the occasion to stay recently at the Marriott in Cali, Colombia. A business hotel popular for events, and the designated hotel for multiple airlines’ staff travel. I...

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    09 Feb

    JetBlue Enhances Americas Connectivity With New Routes Between NY & Guyana, Guadeloupe, Guatemala City

    US Low Cost Carrier (LCC) JetBlue has begun flights between New York's JFK and the French Caribbean island of Guadeloupe. In April, the airline begins flights between JFK and...

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    08 Feb

    I Flew Ultra Low Cost Carrier Viva Air From Medellín To Cali, Colombia. Here’s How It Went

    Viva Air is an option worth considering for Colombian domestic and regional travel.

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    01 Feb

    5 Ways Unified Communications Can Improve Your Customer Service

    As an independent analyst, I would be glad to share my insights with you, and provide any appropriate guidance regarding the selection and installation of a cloud based unified...

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    27 Jan

    Updated Industry Research Calendar Released: 2020-2021

    Research analyst & publisher Loren Moss has released his calendar on upcoming public research through 2020 & 2021.

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    25 Jan

    The Last Reason To Fly Avianca Just Crashed & Burned

    Avianca once had sterling service. But now, suffering from bad credit and embroiled in drama, they seem to be taking out their frustration on customers. They can’t compete on...

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    23 Jan

    Bid Opportunity: National Electric Utility Needs Contact Center WFM / Quality Management System

    The electric utility in the Caribbean island country of St. Lucia is seeking to acquire and implement a Workforce Management and Advanced Quality Management system to integrate with their...

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    22 Jan

    The Rum Renaissance Festival In Miami Continues In Its 12th Year, Honoring The Literal Spirit Of The Caribbean

    The 12th annual Miami Rum Renaissance Festival continues the tradition with a two day grand tasting event in Coral Gables on May 15 and 16, 2020 and I hope...

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    21 Jan

    Seedstars Shines A Much-Needed Spotlight on Emerging Markets At Seedstars Summit In Lausanne, Switzerland

    The 7th edition of the Seedstars Summit event, Seedstars 2020 will occur in Lausanne, Switzerland from March 30 to April 3rd, 2020.

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    16 Jan

    Meet Me Next Month at IAOP’s OWS 2.0

    The International Association of Outsourcing Professionals' annual can't miss event, OWS 2.0 will be in Orlando this February, Meet me there!

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    16 Jan

    Join Me At This Year’s Enterprise Connect in Orlando

    When the Enterprise Connect Exhibit Hall opens its doors on March 30, attendees will have the chance to see the latest and greatest products from UC and collaboration industry players big...

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    09 Jan

    Where’s Carlos (Ghosn)?

    One of the most powerful global CEOs is now an international fugitive. Imagine yourself in his position for a moment. What would you have done?

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    09 Jan

    CRISPR & Customer Experience; or AI & “Food For Thought” (turnips, no doubt!)

    What if using your genetic profile and CRISPR, a vendor could engineer a new fruit to be uniquely delicious for your taste buds?

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    09 Jan

    The Donald & The Ayatollahs — My Analysis of The Current US-Iran Conflict & its Ramifications

    Donald Trump just blew up Iran’s General Qasem Soleimani. “And then what happens?” Who wins and who loses? Here's my analysis at this point in time.

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