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		<title>The Evolution of The North American Consumer &#8211; CX Outsourcers Mindshare</title>
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		<dc:creator><![CDATA[Loren Moss]]></dc:creator>
		<pubDate>Mon, 06 Jan 2020 17:04:21 +0000</pubDate>
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					<description><![CDATA[I gave this presentation at the 2018 CxOutsourcers Mindshare Group & Flagship Event in Las Vegas. What fundamental changes in the North American consumer are most important to the customer experience practitioner? What to do about those changes? How to adapt?]]></description>
		
		
		
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